Refund Policy

 

Refund & Exchange Policy

Thank you for shopping with Chanel’s Natural Essentials!

Because our products are handmade in small batches, we are unable to offer refunds or exchanges once an order has been delivered and has left our facility.

 

Melted Body Butter Policy

We care about your experience and want you to love your products!

If your Body Butter arrives melted during transit, please contact us. We’ll be happy to review the situation and determine if a replacement is possible.

Please note: Replacements are handled on a case-by-case basis and reviewed by management.

 

Thank You for Understanding

As a small business, your support means everything to us. We appreciate your patience and understanding as we work hard to provide you with quality natural products made with love. 💛